Privacy Policy
Effective Date: April 2, 2025
Thank you for choosing Spryngtime (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (spryngtime.com) and use our electronic signature platform (the “Platform”), including any related services, applications, or tools.
We are committed to protecting your privacy and handling your data transparently, securely, and in accordance with applicable data protection laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant laws.
1. Information We Collect
a) Information You Provide to Us
- Name, email address, and phone number
- Account login credentials
- Payment information (processed via secure third-party providers)
- Documents you upload to our Platform
- Recipient information (name, email, IP address)
- Form field data (e.g., Signature, Name, Date)
b) Automatically Collected Information
- IP address
- Device and browser information
- Usage data, clicks, and session timestamps
- Location data (when available)
c) Recipient and Signer Data
- Name and email address of the recipient
- Document activity (e.g., viewed, signed, declined)
- Timestamps and IP addresses
- Data entered in form fields
2. How We Use Your Information
- To provide and maintain the Platform
- To facilitate the document signing process
- To prevent fraud and ensure security
- To communicate with you
- To improve our services and perform analytics
- To ensure legal enforceability of documents
3. Legal Basis for Processing
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
4. Sharing of Information
We do not sell your data. We may share information with trusted service providers, legal authorities (as required), and in case of business transfers (mergers, acquisitions). All third parties are bound by strict confidentiality and security agreements.
5. Document Data and Content
We do not access or analyze document content unless needed for technical support or legal reasons. Documents are encrypted at rest and in transit, and can be deleted by users at any time unless legal retention applies.
6. Data Security
- TLS encryption in transit
- AES-256 encryption at rest
- Access controls and monitoring
- Regular security audits
7. Data Retention
Data is retained for as long as your account is active or as required by law. You can request deletion at any time by contacting hello@spryngtime.com.
8. Cookies and Tracking
We use cookies for authentication, preferences, and analytics. You can disable cookies in your browser, but it may impact functionality.
9. International Data Transfers
Data may be transferred to the U.S. or other jurisdictions. We use SCCs and other safeguards to protect your data internationally.
10. Your Rights
You may have rights to access, correct, delete, or restrict processing of your data. Contact us to exercise these rights.
11. Third-Party Services
We use services like AWS, Stripe, and Google Analytics. These providers have their own privacy practices, which we evaluate for compliance and security.
12. Children’s Privacy
Our services are not directed to children under 13. If we discover we have collected data from a child, we will delete it.
13. Changes to This Policy
We may update this policy periodically. The revised version will be posted with an updated effective date.
14. Contact Us
Spryngtime
2261 Market St #4599
San Francisco, CA 94114, United States