Refund Policy

Overview

At Spryngtime, we are committed to providing a reliable and efficient e-signature platform. We take pride in the quality and performance of our service. Accordingly, we maintain a strict refund policy that states, with few limited exceptions, all sales are final.

No Refunds Policy

Unless the product fails to operate as advertised or as required by applicable law, we do not offer refunds on any purchases or subscription fees. This policy is in place because our service is delivered digitally and immediately accessible upon purchase, which makes the refund process challenging.

By using Spryngtime’s platform, you acknowledge and agree that you are purchasing a digital service that, once activated, is non-refundable. This non-refundable policy applies to all plans, subscriptions, and services offered through our platform.

Exceptions

Notwithstanding the general no refunds policy, refunds may be considered in the following circumstances:

• Product Malfunction: If the platform does not function as described or fails to perform its core functionalities, and the issue is not resolved in a timely manner, you may be eligible for a refund.
• Legal Requirements: In instances where applicable law or regulatory requirements mandate that a refund must be provided, we will comply fully with such obligations.

If you believe your situation qualifies under these exceptions, please contact our support team for assistance. We will require detailed information about the issue to evaluate your claim.

Requesting a Refund

To request a refund under the exceptions outlined above, please contact our customer support team at hello@spryngtime.com. Your request should include:

• A detailed description of the issue or malfunction.
• Your account information and subscription details.
• Any supporting evidence, such as screenshots or error logs.

We will review your request promptly and notify you of our decision within a reasonable time frame.

Final Provisions

By using our service, you agree to this Refund Policy. We reserve the right to modify this policy at any time, and any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.